Support
Bespoke SaaS solution support
We know that adopting new technology and implementing it well can feel like the hard part is done, but finding difficulties and struggling to maximize it's potential doesn't always stop there. Our team at The SaaS JEDI, based in the UK, plus in South Africa and Peru, working remotely and from Monday.com's London offices, are on hand to provide ongoing support to maintain and develop your SaaS platforms, including Monday.com, Make and Xero so the solutions keep doing what they're meant to, helping your business and team to thrive.
How do we provide SaaS support?
Not only are we a trusted partner of the tools we work with, we form trusted partnerships with our clients. We work as an extension of your team, using the language and processes of your business to make sure these tools work for you. Our support services can cover:
Ongoing team training through our unique SaaS training academy.
Onboarding new team members, ensuring silos and misuse of the platforms doesn't occur.
Developing and adapting customized workflows and systems as your business grows, because, with expert integration of these tools, it will flourish.
Keeping your team and business up to date with the latest capabilities of your chosen tools.
Our experience of implementing and integrating Monday.com, Make and other SaaS platforms across industries and business sizes, has helped us to develop best practices and a deep expertise in how these can apply to your business too. Our entrepreneurial team is always looking at ways to evolve and develop connected tech, and when working together, we can share these solutions with you.
SaaS support tailored for you
Project support
Whatever your project requirements, we can provide bespoke support within a defined scope for SaaS implementation consulting. Together we can establish your objectives and workshop your issues, then you can put your trust in our expert implementation consultants to provide SaaS solutions to boost your team's efficiency and your business in the process.
Ongoing support
Our specialist team develops new designs and customized workflows for each business we work with. The aim is to overcome any current operational inefficiencies and improve collaboration. We tailor the platforms and solutions to fit the unique needs of your organization, ensuring that they streamline processes, enhance communication, and maximize the value you get from the tools.
Training support
As your team grows, we're here to provide ongoing training support and access to our Academy programs for new team members requiring onboarding, making sure all of your staff have mastered the tools they need. Our training programs are also continuously expanding along with the platforms, so we can keep you up to date and confident your team has all the essential skills.
Development
This is where things get exciting. Our tech specialists can bring their broad consulting backgrounds, from finance to marketing, to develop programs that fix specific issues or directly help support your business needs and growth, whether it's unique tools for FinOps, HR, IT, or sales, we love embarking on a mission to develop a tech solution for you.
Ready to get started?
Which SaaS tools do we help to support?
At The SaaS JEDI, we're implementation consultants and advisors for monday.com, Make and others. We’re consultants with a true love of tech, so work with these tools, train your teams on them, and develop our own solutions too - it's all in our name. We're on a Journey to Educate, Implement and Develop, so join us and we can support your business with:
monday.com implementation
monday.com integration
monday.com workflow consulting
monday.com onboarding
monday CRM setup and implementation
monday service implementation
monday.com online training
Specialist Make consulting
Make setup and implementation
Specialist Xero consulting
SaaS tool requirement diagnostics and recommendations
If you have a specific problem, simply feel stuck, or like you're not getting the full return on investment from the tools you're using, then book in a free call and we can help you to find a solution.
Hear from our clients
"It is great working with Stephen and his team"
"The SAAS Jedi has been working with Edge Growth for over 2 years now. Stephen has been instrumental in migration of our workflow processes to Monday.com. The SAAS Jedi has also built a system (with Monday.com, SQL and Power BI) for us to create a DB of our many SME's financial data and use this for analysis.
It is great working with Stephen and his team as they not only understand technology but they understand the business and economic reasons for why the technology should be in a certain manner."
- Laurie Mauroon | Edge Growth Ventures, Digital Lead
"Broad knowledge"
"Very professional, knows digital tools very well and has broad knowledge of their industry applications."
- Gideon Jacobs | Hungry Lion, Head of Productivity
"Accelerate that journey"
"[It] isn't as simple as one would like, so working with gurus like Stephen can accelerate that journey."
- Rapelang | Rekindle Learning, Founder
"Extremely helpful"
"TSJ team was extremely helpful in guiding implementation and onboarding our team."
- Pieter Swanepoel | Hungry Lion, Head of Development
"Very informative"
"Very Informative and easy to follow."
- Christiaan Visser | Hungry Lion, Head of Procurement
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We’re on a mission to build a better future where technology creates good jobs for everyone.